COVID UPDATE: Sliding scale discounts now available! If you have the financial resources to pay in full we encourage you to do so! This allows others without access to resources to be able to get what they need during this stressful time. At checkout use the code TAKECARE10 for 10% off, TAKECARE15 for 15% off and TAKECARE20 for 20% off.

FAQ


Shipping

We usually ship out orders on Wednesdays and Fridays! *** COVID-19 UPDATE: We're only going to the post office once per week to minimize exposure. Shipping might happen Monday or Tuesday or even Saturday. We appreciate your flexibility during this time! ***  If you need your package sooner - just shoot us a message and we'll try to get it to you faster. All shipping materials are recycled or up-cycled and compostable.

At this time we offer two different shipping options through USPS: First Class Package or Priority Mail. We are not responsible for lost or stolen packages. If you would like to purchase insurance for a package, let us know.

Returns

At this time we are not able to accept returns on any products. But, if for whatever reason you are not happy with something you purchased, let us know and we'll sort something out for you!

Herbs and Safety

Herbal medicine is powerful medicine. Hey Thanks! Herbal Co. products were created for health and healing but do not necessarily have the same effect on everyone. Generally speaking, herbs are safe - however, we suggest that you take the time to get to know the herbs and how they might work within your own unique body. I am not a doctor and suggest that you speak with a health care professional if you are pregnant, are taking any medications, or have any existing conditions.

Legal

The information presented on this website is not intended to be used to diagnose, treat, cure, or prevent any disease, and your use of this website and any information contained on this website is entirely at your own risk. All customers purchasing products from Hey Thanks! Herbal Co. agree to accept full responsibility for any results experienced from using them. Hey Thanks! Herbal Co. is not liable for any unintended effects related to the use of its products.